MSC Basketball Rules and Policies
MSC will make every effort to meet your scheduling requests. All scheduling requests must be made in writing and submitted via email before the start of the league. Be very specific in your requests, and do not assume MSC will not schedule games on certain days. If MSC is open, games may be scheduled. For example, if you do not want to play during Spring Break, or over a holiday weekend, etc, please include that in your requests BEFORE the season starts. Once the schedule is posted, all games are FINAL and cannot be changed for any reason.
MSC has a NO REFUND/CREDIT POLICY. MSC is not responsible for providing makeups or issuing refunds or credits for teams, leagues, games, practices, camps, clinics, etc missed as a result of any type of injury, illness, scheduling conflict, emergency, lack of playing time, or any other event out of the control of MSC. If MSC cancels a program or is unable to place you on a team, you will receive a refund.
This policy is to ensure fairness for all customers. Each program and team is specifically designed for a certain number of players. By registering and paying for the team, you are locking in your spot. Once the team fills, other players will be turned away. Each team has a budget that is used to pay for the team's expenses (uniforms, coaches, gym time, ref fees, etc). Providing refunds/credits would cause a shortfall in the team budget, which is why the policy is absolutely no refunds or credits for any reason.
Website & Email
MSC relies almost exclusively on the website and email to communicate with customers. All schedules are published on the website, and an email will be sent to all coaches as soon as a schedule is published. However, it is possible that email addresses get mistyped or emails get filtered to junk so it is the responsibility of each team and player to continuously check the website for schedule updates, especially at the beginning of a season. No refunds, credits, makeups or rescheduling will be given because you didn't see your email or weren't aware of a game or practice, as long as it is posted at least 1 week in advance.
It is understood and agreed to by all participants in all MSC basketball programs (clinics, leagues, teams, etc) that Monroe Sports Center is not liable for any bodily injury sustained by any player while at Monroe Sports Center. Furthermore Monroe Sports Center is not responsible for any personal property which is lost, damaged or stolen
Policy for Booking Courts
Gym Time will not be reserved without full payment or the appropriate non-refundable deposit (when applicable). A credit card number can be used to hold the reservation. There are NO REFUNDS OR CREDITS if the reservation is canceled within 7 days of the court time. If you cancel or can't make it and do not let us know within 7 days of the court time, you will still be charged.
Call 609-426-4044 or email basketball@MonroeSportsCenter.com for more information
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